Encore At Windsor Hills
CMS five-star sub-ratings
The overall rating starts from the health-inspection rating and is adjusted by staffing and quality-measure performance. How this works.
Facility details
- Type
- Nursing Home
- Ownership
- For-profit
- Certified beds
- 46
- Phone
- (302) 478-4296
- CMS Certification Number
- 085060
- Address
- 1212 Foulk Road, Wilmington, DE 19803
Staffing
- Total nurse staffing (hrs/resident/day)
- 4.38 hrs
- RN staffing (hrs/resident/day)
- 1.03 hrs
- Total nursing staff turnover
- 11.6 %
Inspection
- Total weighted health survey score
- 21
Other measures
- Average residents per day
- 43
Inspection history
Recent citations
| Date | Tag | Issue | Severity |
|---|---|---|---|
| Mar 2025 | 0697 | Quality of Life and Care Deficiencies | |
| Mar 2025 | 0880 | Infection Control Deficiencies | |
| Feb 2024 | 0689 | Quality of Life and Care Deficiencies complaint | |
| Feb 2024 | 0812 | Nutrition and Dietary Deficiencies complaint | |
| Feb 2024 | 0623 | Resident Rights Deficiencies | |
| Feb 2024 | 0761 | Pharmacy Service Deficiencies | |
| Feb 2024 | 0804 | Nutrition and Dietary Deficiencies | |
| Feb 2024 | 0684 | Quality of Life and Care Deficiencies complaint | |
| Feb 2024 | 0712 | Nursing and Physician Services Deficiencies complaint | |
| Feb 2024 | 0644 | Resident Assessment and Care Planning Deficiencies complaint | |
| May 2022 | 0814 | Nutrition and Dietary Deficiencies | |
| May 2022 | 0880 | Infection Control Deficiencies | |
| May 2022 | 0656 | Resident Assessment and Care Planning Deficiencies | |
| May 2022 | 0657 | Resident Assessment and Care Planning Deficiencies | |
| May 2022 | 0684 | Quality of Life and Care Deficiencies |
Scope/severity runs A (least) to L (most serious); G and above indicate actual harm or immediate jeopardy. Source: CMS health inspection surveys.
Penalties & enforcement
Penalty history
| Date | Type | Amount / length |
|---|---|---|
| Feb 2024 | Fine | $13,544 |
| May 2023 | Fine | $6,293 |
Federal penalties recorded by CMS. Source: CMS Provider Data Catalog.
Ownership
| Owner | Type | Role | Stake |
|---|---|---|---|
| Snh Proj Lincoln Trs LLC | Organization | 5% Or Greater Direct Ownership Interest | 100% |
| Diversified Healthcare Trust | Organization | 5% Or Greater Indirect Ownership Interest | NO PERCENTAGE PR |
| Snh Trs Licensee Holdco LLC | Organization | 5% Or Greater Indirect Ownership Interest | NO PERCENTAGE PR |
| Snh Trs, Inc. | Organization | 5% Or Greater Indirect Ownership Interest | NO PERCENTAGE PR |
| State Street Corporation | Organization | 5% Or Greater Indirect Ownership Interest | NO PERCENTAGE PR |
| Belles, Janet | Individual | Contracted Managing Employee | — |
| Anderson, Jacquelyn | Individual | Corporate Officer | — |
| Bilotto, Christopher | Individual | Corporate Officer | — |
| Brown, Matthew | Individual | Corporate Officer | — |
| Clark, Jennifer | Individual | Corporate Officer | — |
| Life Care Services LLC | Organization | Operational/Managerial Control | — |
| Johnson, Leslie | Individual | Operational/Managerial Control | — |
Owners, managing employees and organizations on file with CMS. Ownership can affect accountability and care patterns. Source: CMS Ownership data.