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Nursing Home

Encore At Windsor Hills

1212 Foulk Road, Wilmington, DE 19803
5
5
CMS Overall Rating — Much above average
(302) 478-4296
Informational only. This information comes from CMS Care Compare data and may be out of date or contain errors. It is not a substitute for visiting the nursing home. Always confirm details directly with the provider and with Medicare.gov Care Compare before making a decision.

CMS five-star sub-ratings

Health inspection
5
Staffing
5
Quality measures
4
Long-stay QM
5
Short-stay QM
4

The overall rating starts from the health-inspection rating and is adjusted by staffing and quality-measure performance. How this works.

Facility details

Type
Nursing Home
Ownership
For-profit
Certified beds
46
Phone
(302) 478-4296
CMS Certification Number
085060
Address
1212 Foulk Road, Wilmington, DE 19803

Staffing

Total nurse staffing (hrs/resident/day)
4.38 hrs
RN staffing (hrs/resident/day)
1.03 hrs
Total nursing staff turnover
11.6 %

Inspection

Total weighted health survey score
21

Other measures

Average residents per day
43

Inspection history

21citations on record
1serious (scope/severity G+)
5from complaints
March 21, 2025most recent survey

Recent citations

DateTagIssueSeverity
Mar 20250697Quality of Life and Care DeficienciesD
Mar 20250880Infection Control DeficienciesD
Feb 20240689Quality of Life and Care Deficiencies complaintG
Feb 20240812Nutrition and Dietary Deficiencies complaintF
Feb 20240623Resident Rights DeficienciesD
Feb 20240761Pharmacy Service DeficienciesD
Feb 20240804Nutrition and Dietary DeficienciesD
Feb 20240684Quality of Life and Care Deficiencies complaintD
Feb 20240712Nursing and Physician Services Deficiencies complaintD
Feb 20240644Resident Assessment and Care Planning Deficiencies complaintD
May 20220814Nutrition and Dietary DeficienciesE
May 20220880Infection Control DeficienciesE
May 20220656Resident Assessment and Care Planning DeficienciesD
May 20220657Resident Assessment and Care Planning DeficienciesD
May 20220684Quality of Life and Care DeficienciesD

Scope/severity runs A (least) to L (most serious); G and above indicate actual harm or immediate jeopardy. Source: CMS health inspection surveys.

Penalties & enforcement

2fines
$19,837total fines
0payment denials
2total penalties

Penalty history

DateTypeAmount / length
Feb 2024Fine$13,544
May 2023Fine$6,293

Federal penalties recorded by CMS. Source: CMS Provider Data Catalog.

Ownership

OwnerTypeRoleStake
Snh Proj Lincoln Trs LLCOrganization5% Or Greater Direct Ownership Interest100%
Diversified Healthcare TrustOrganization5% Or Greater Indirect Ownership InterestNO PERCENTAGE PR
Snh Trs Licensee Holdco LLCOrganization5% Or Greater Indirect Ownership InterestNO PERCENTAGE PR
Snh Trs, Inc.Organization5% Or Greater Indirect Ownership InterestNO PERCENTAGE PR
State Street CorporationOrganization5% Or Greater Indirect Ownership InterestNO PERCENTAGE PR
Belles, JanetIndividualContracted Managing Employee
Anderson, JacquelynIndividualCorporate Officer
Bilotto, ChristopherIndividualCorporate Officer
Brown, MatthewIndividualCorporate Officer
Clark, JenniferIndividualCorporate Officer
Life Care Services LLCOrganizationOperational/Managerial Control
Johnson, LeslieIndividualOperational/Managerial Control

Owners, managing employees and organizations on file with CMS. Ownership can affect accountability and care patterns. Source: CMS Ownership data.

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