Nursing Home
Encore At Wilmington
2723 Shipley Road, Wilmington, DE 19810
4
4
CMS Overall Rating — Above average
Informational only. This information comes from CMS Care Compare data and may be out of date or contain errors. It is not a substitute for visiting the nursing home. Always confirm details directly with the provider and with Medicare.gov Care Compare before making a decision.
CMS five-star sub-ratings
Health inspection
3
Staffing
3
Quality measures
5
Long-stay QM
5
Short-stay QM
5
The overall rating starts from the health-inspection rating and is adjusted by staffing and quality-measure performance. How this works.
Facility details
- Type
- Nursing Home
- Ownership
- For-profit
- Certified beds
- 82
- Phone
- (302) 479-0111
- CMS Certification Number
- 085031
- Address
- 2723 Shipley Road, Wilmington, DE 19810
Staffing
- Total nurse staffing (hrs/resident/day)
- 3.85 hrs
- RN staffing (hrs/resident/day)
- 0.87 hrs
- Total nursing staff turnover
- 57.3 %
Inspection
- Total weighted health survey score
- 75.5
Other measures
- Average residents per day
- 62
Inspection history
59citations on record
2serious (scope/severity G+)
16from complaints
June 6, 2025most recent survey
Recent citations
| Date | Tag | Issue | Severity |
|---|---|---|---|
| Jun 2025 | 0880 | Infection Control Deficiencies | |
| Jun 2025 | 0760 | Pharmacy Service Deficiencies complaint | |
| Jun 2025 | 0628 | Resident Rights Deficiencies | |
| Jun 2025 | 0657 | Resident Assessment and Care Planning Deficiencies | |
| Jun 2025 | 0690 | Quality of Life and Care Deficiencies | |
| Jul 2024 | 0689 | Quality of Life and Care Deficiencies complaint | |
| Jul 2024 | 0880 | Infection Control Deficiencies | |
| Jul 2024 | 0883 | Infection Control Deficiencies | |
| Jul 2024 | 0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies complaint | |
| Jul 2024 | 0684 | Quality of Life and Care Deficiencies complaint | |
| Jul 2024 | 0728 | Nursing and Physician Services Deficiencies complaint | |
| Jul 2024 | 0550 | Resident Rights Deficiencies | |
| Jul 2024 | 0553 | Resident Rights Deficiencies | |
| Jul 2024 | 0623 | Resident Rights Deficiencies | |
| Jul 2024 | 0638 | Resident Assessment and Care Planning Deficiencies |
Scope/severity runs A (least) to L (most serious); G and above indicate actual harm or immediate jeopardy. Source: CMS health inspection surveys.
Penalties & enforcement
2fines
$32,394total fines
0payment denials
2total penalties
Penalty history
| Date | Type | Amount / length |
|---|---|---|
| Jul 2024 | Fine | $16,801 |
| Jan 2024 | Fine | $15,593 |
Federal penalties recorded by CMS. Source: CMS Provider Data Catalog.
Ownership
| Owner | Type | Role | Stake |
|---|---|---|---|
| Snh Proj Lincoln Trs LLC | Organization | 5% Or Greater Direct Ownership Interest | 100% |
| Diversified Healthcare Trust | Organization | 5% Or Greater Indirect Ownership Interest | NO PERCENTAGE PR |
| Snh Trs Licensee Holdco LLC | Organization | 5% Or Greater Indirect Ownership Interest | NO PERCENTAGE PR |
| Snh Trs, Inc. | Organization | 5% Or Greater Indirect Ownership Interest | NO PERCENTAGE PR |
| State Street Corporation | Organization | 5% Or Greater Indirect Ownership Interest | NO PERCENTAGE PR |
| Ballas, Timothy | Individual | Contracted Managing Employee | — |
| Boide, William | Individual | Contracted Managing Employee | — |
| Harmon, Crystal | Individual | Contracted Managing Employee | — |
| Mcghee, Karen | Individual | Contracted Managing Employee | — |
| Anderson, Jacquelyn | Individual | Corporate Officer | — |
| Bilotto, Christopher | Individual | Corporate Officer | — |
| Brown, Matthew | Individual | Corporate Officer | — |
Owners, managing employees and organizations on file with CMS. Ownership can affect accountability and care patterns. Source: CMS Ownership data.
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