Nursing Home
Florence Health Services
5778 Chapin St, Florence, WI 54121
1
1
CMS Overall Rating — Much below average
Informational only. This information comes from CMS Care Compare data and may be out of date or contain errors. It is not a substitute for visiting the nursing home. Always confirm details directly with the provider and with Medicare.gov Care Compare before making a decision.
CMS five-star sub-ratings
Health inspection
2
Staffing
3
Quality measures
1
Long-stay QM
1
Short-stay QM
2
The overall rating starts from the health-inspection rating and is adjusted by staffing and quality-measure performance. How this works.
Facility details
- Type
- Nursing Home
- Ownership
- For-profit
- Certified beds
- 73
- Phone
- (715) 528-4833
- CMS Certification Number
- 525358
- Address
- 5778 Chapin St, Florence, WI 54121
Staffing
- Total nurse staffing (hrs/resident/day)
- 3.45 hrs
- RN staffing (hrs/resident/day)
- 0.83 hrs
- Total nursing staff turnover
- 50 %
Inspection
- Total weighted health survey score
- 124
Other measures
- Average residents per day
- 50.6
Inspection history
29citations on record
1serious (scope/severity G+)
18from complaints
March 8, 2026most recent survey
Recent citations
| Date | Tag | Issue | Severity |
|---|---|---|---|
| Mar 2026 | 0584 | Resident Rights Deficiencies complaint | |
| Mar 2026 | 0842 | Resident Assessment and Care Planning Deficiencies complaint | |
| Oct 2025 | 0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies complaint | |
| Oct 2025 | 0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies complaint | |
| Oct 2025 | 0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies complaint | |
| Oct 2025 | 0656 | Resident Assessment and Care Planning Deficiencies complaint | |
| Oct 2025 | 0755 | Pharmacy Service Deficiencies complaint | |
| Jun 2025 | 0761 | Pharmacy Service Deficiencies complaint | |
| Jun 2025 | 0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies complaint | |
| Jun 2025 | 0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies complaint | |
| Nov 2024 | 0812 | Nutrition and Dietary Deficiencies | |
| Nov 2024 | 0881 | Infection Control Deficiencies | |
| Nov 2024 | 0887 | Infection Control Deficiencies | |
| Nov 2024 | 0880 | Infection Control Deficiencies complaint | |
| Nov 2024 | 0882 | Infection Control Deficiencies complaint |
Scope/severity runs A (least) to L (most serious); G and above indicate actual harm or immediate jeopardy. Source: CMS health inspection surveys.
Penalties & enforcement
0fines
$0total fines
1payment denials
1total penalties
Penalty history
| Date | Type | Amount / length |
|---|---|---|
| Oct 2023 | Payment Denial | 26 days |
Federal penalties recorded by CMS. Source: CMS Provider Data Catalog.
Ownership
| Owner | Type | Role | Stake |
|---|---|---|---|
| Nshc Wisconsin LLC | Organization | 5% Or Greater Direct Ownership Interest | 100% |
| North Shore Healthcare LLC | Organization | 5% Or Greater Indirect Ownership Interest | 100% |
| Baumann, Troy | Individual | Corporate Officer | — |
| Hoehn, Jeffrey | Individual | Corporate Officer | — |
| North Shore Healthcare LLC | Organization | Operational/Managerial Control | — |
| Nshc Wisconsin LLC | Organization | Operational/Managerial Control | — |
| Baumann, Troy | Individual | Operational/Managerial Control | — |
| Hoehn, Jeffrey | Individual | Operational/Managerial Control | — |
Owners, managing employees and organizations on file with CMS. Ownership can affect accountability and care patterns. Source: CMS Ownership data.
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