Nursing Home
Hallmark Manor
32300 First Avenue South, Federal Way, WA 98003
3
3
CMS Overall Rating — Average
Informational only. This information comes from CMS Care Compare data and may be out of date or contain errors. It is not a substitute for visiting the nursing home. Always confirm details directly with the provider and with Medicare.gov Care Compare before making a decision.
CMS five-star sub-ratings
Health inspection
3
Staffing
3
Quality measures
4
Long-stay QM
5
Short-stay QM
3
The overall rating starts from the health-inspection rating and is adjusted by staffing and quality-measure performance. How this works.
Facility details
- Type
- Nursing Home
- Ownership
- For-profit
- Certified beds
- 147
- Phone
- (253) 874-3580
- CMS Certification Number
- 505313
- Address
- 32300 First Avenue South, Federal Way, WA 98003
Staffing
- Total nurse staffing (hrs/resident/day)
- 3.77 hrs
- RN staffing (hrs/resident/day)
- 0.74 hrs
- Total nursing staff turnover
- 34.5 %
Inspection
- Total weighted health survey score
- 104
Other measures
- Average residents per day
- 99
Inspection history
59citations on record
1serious (scope/severity G+)
5from complaints
May 13, 2025most recent survey
Recent citations
| Date | Tag | Issue | Severity |
|---|---|---|---|
| May 2025 | 0628 | Resident Rights Deficiencies | |
| May 2025 | 0689 | Quality of Life and Care Deficiencies | |
| May 2025 | 0582 | Resident Rights Deficiencies | |
| May 2025 | 0584 | Resident Rights Deficiencies | |
| May 2025 | 0637 | Resident Assessment and Care Planning Deficiencies | |
| May 2025 | 0641 | Resident Assessment and Care Planning Deficiencies | |
| May 2025 | 0644 | Resident Assessment and Care Planning Deficiencies | |
| May 2025 | 0656 | Resident Assessment and Care Planning Deficiencies | |
| May 2025 | 0657 | Resident Assessment and Care Planning Deficiencies | |
| May 2025 | 0658 | Resident Assessment and Care Planning Deficiencies | |
| May 2025 | 0677 | Quality of Life and Care Deficiencies | |
| May 2025 | 0684 | Quality of Life and Care Deficiencies | |
| May 2025 | 0692 | Quality of Life and Care Deficiencies | |
| May 2025 | 0700 | Quality of Life and Care Deficiencies | |
| May 2025 | 0756 | Pharmacy Service Deficiencies |
Scope/severity runs A (least) to L (most serious); G and above indicate actual harm or immediate jeopardy. Source: CMS health inspection surveys.
Penalties & enforcement
1fines
$32,175total fines
0payment denials
1total penalties
Penalty history
| Date | Type | Amount / length |
|---|---|---|
| Jun 2024 | Fine | $32,175 |
Federal penalties recorded by CMS. Source: CMS Provider Data Catalog.
Ownership
| Owner | Type | Role | Stake |
|---|---|---|---|
| Developers Investment Company Inc | Organization | Indirect Ownership Interest | — |
| Butner, Nancy | Individual | Managing Control - Governing Body | — |
| Carlisle, Heather | Individual | Managing Control - Governing Body | — |
| Velasco-Fortune, Rosie | Individual | Managing Control - Governing Body | — |
| Cross, Cindy | Individual | Corporate Officer | — |
| Fletcher, Todd | Individual | Corporate Officer | — |
| Henry, Terry | Individual | Corporate Officer | — |
| Lay, Lisa | Individual | Corporate Officer | — |
| Swanker, Richard | Individual | Corporate Officer | — |
| Thurmond, Joan | Individual | Corporate Officer | — |
| Ziegler, James | Individual | Corporate Officer | — |
| Consolidated Resources Health Care Fund I LP | Organization | Operational/Managerial Control | — |
Owners, managing employees and organizations on file with CMS. Ownership can affect accountability and care patterns. Source: CMS Ownership data.
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