Nursing Home
Heritage Hall-Rich Creek
120 Old Virginia Avenue, Rich Creek, VA 24147
4
4
CMS Overall Rating — Above average
Informational only. This information comes from CMS Care Compare data and may be out of date or contain errors. It is not a substitute for visiting the nursing home. Always confirm details directly with the provider and with Medicare.gov Care Compare before making a decision.
CMS five-star sub-ratings
Health inspection
4
Staffing
2
Quality measures
2
Long-stay QM
3
Short-stay QM
2
The overall rating starts from the health-inspection rating and is adjusted by staffing and quality-measure performance. How this works.
Facility details
- Type
- Nursing Home
- Ownership
- For-profit
- Certified beds
- 120
- Phone
- (540) 726-2328
- CMS Certification Number
- 495371
- Address
- 120 Old Virginia Avenue, Rich Creek, VA 24147
Staffing
- Total nurse staffing (hrs/resident/day)
- 3.61 hrs
- RN staffing (hrs/resident/day)
- 0.42 hrs
- Total nursing staff turnover
- 37.4 %
Inspection
- Total weighted health survey score
- 33
Other measures
- Average residents per day
- 101.7
Inspection history
20citations on record
0serious (scope/severity G+)
1from complaints
March 14, 2024most recent survey
Recent citations
| Date | Tag | Issue | Severity |
|---|---|---|---|
| Mar 2024 | 0725 | Nursing and Physician Services Deficiencies complaint | |
| Mar 2024 | 0641 | Resident Assessment and Care Planning Deficiencies | |
| Mar 2024 | 0684 | Quality of Life and Care Deficiencies | |
| Mar 2024 | 0755 | Pharmacy Service Deficiencies | |
| Mar 2024 | 0756 | Pharmacy Service Deficiencies | |
| Mar 2024 | 0759 | Pharmacy Service Deficiencies | |
| Mar 2024 | 0810 | Nutrition and Dietary Deficiencies | |
| Mar 2024 | 0842 | Resident Assessment and Care Planning Deficiencies | |
| Mar 2024 | 0847 | Administration Deficiencies | |
| Mar 2024 | 0848 | Administration Deficiencies | |
| Dec 2021 | 0812 | Nutrition and Dietary Deficiencies | |
| Dec 2021 | 0761 | Pharmacy Service Deficiencies | |
| Jan 2019 | 0689 | Quality of Life and Care Deficiencies | |
| Jan 2019 | 0690 | Quality of Life and Care Deficiencies | |
| Jan 2019 | 0695 | Quality of Life and Care Deficiencies |
Scope/severity runs A (least) to L (most serious); G and above indicate actual harm or immediate jeopardy. Source: CMS health inspection surveys.
Penalties
No federal fines or payment denials are recorded for this nursing home in the latest CMS data.
Ownership
| Owner | Type | Role | Stake |
|---|---|---|---|
| American Healthcare LLC | Organization | 5% Or Greater Direct Ownership Interest | 100% |
| Hopkins, William | Individual | Corporate Director | — |
| Dalton, Robert | Individual | Corporate Officer | — |
| East, Thomas | Individual | Corporate Officer | — |
| Gallant, Cassandra | Individual | Corporate Officer | — |
| American Healthcare LLC | Organization | Operational/Managerial Control | — |
| Dalton, Robert | Individual | Operational/Managerial Control | — |
| Lambert-Mcdaniel, Sharon | Individual | Operational/Managerial Control | — |
| American Healthcare LLC | Organization | Adp Of The SNF | — |
| Dalton, Robert | Individual | Adp Of The SNF | — |
| East, Thomas | Individual | Adp Of The SNF | — |
| Gallant, Cassandra | Individual | Adp Of The SNF | — |
Owners, managing employees and organizations on file with CMS. Ownership can affect accountability and care patterns. Source: CMS Ownership data.
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