Nursing Home
White Oak Manor-Shelby
401 N Morgan Street, Shelby, NC 28150
2
2
CMS Overall Rating — Below average
Informational only. This information comes from CMS Care Compare data and may be out of date or contain errors. It is not a substitute for visiting the nursing home. Always confirm details directly with the provider and with Medicare.gov Care Compare before making a decision.
CMS five-star sub-ratings
Health inspection
2
Staffing
3
Quality measures
3
Long-stay QM
4
Short-stay QM
2
The overall rating starts from the health-inspection rating and is adjusted by staffing and quality-measure performance. How this works.
Facility details
- Type
- Nursing Home
- Ownership
- For-profit
- Certified beds
- 160
- Phone
- (704) 482-7326
- CMS Certification Number
- 345171
- Address
- 401 N Morgan Street, Shelby, NC 28150
Staffing
- Total nurse staffing (hrs/resident/day)
- 4.05 hrs
- RN staffing (hrs/resident/day)
- 0.48 hrs
- Total nursing staff turnover
- 62.3 %
Inspection
- Total weighted health survey score
- 65
Other measures
- Average residents per day
- 98.5
Inspection history
18citations on record
5serious (scope/severity G+)
7from complaints
March 12, 2026most recent survey
Recent citations
| Date | Tag | Issue | Severity |
|---|---|---|---|
| Mar 2026 | 0689 | Quality of Life and Care Deficiencies complaint | |
| Aug 2025 | 0641 | Resident Assessment and Care Planning Deficiencies | |
| Aug 2025 | 0656 | Resident Assessment and Care Planning Deficiencies | |
| Jul 2025 | 0689 | Quality of Life and Care Deficiencies complaint | |
| Jul 2025 | 0550 | Resident Rights Deficiencies complaint | |
| Oct 2024 | 0880 | Infection Control Deficiencies complaint | |
| Oct 2024 | 0882 | Infection Control Deficiencies complaint | |
| Oct 2024 | 0677 | Quality of Life and Care Deficiencies complaint | |
| May 2024 | 0689 | Quality of Life and Care Deficiencies complaint | |
| May 2024 | 0679 | Quality of Life and Care Deficiencies | |
| May 2024 | 0755 | Pharmacy Service Deficiencies | |
| May 2024 | 0809 | Nutrition and Dietary Deficiencies | |
| May 2024 | 0550 | Resident Rights Deficiencies | |
| May 2024 | 0656 | Resident Assessment and Care Planning Deficiencies | |
| May 2024 | 0658 | Resident Assessment and Care Planning Deficiencies |
Scope/severity runs A (least) to L (most serious); G and above indicate actual harm or immediate jeopardy. Source: CMS health inspection surveys.
Penalties & enforcement
5fines
$48,824total fines
1payment denials
6total penalties
Penalty history
| Date | Type | Amount / length |
|---|---|---|
| Mar 2026 | Fine | $16,720 |
| Jul 2025 | Payment Denial | 34 days |
| Jul 2025 | Fine | $11,700 |
| Jul 2025 | Fine | $3,931 |
| Jul 2025 | Fine | $3,931 |
| May 2024 | Fine | $12,542 |
Federal penalties recorded by CMS. Source: CMS Provider Data Catalog.
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