Nursing Home
Glenflora
5701 Fayetteville Road, Lumberton, NC 28360
5
5
CMS Overall Rating — Much above average
Informational only. This information comes from CMS Care Compare data and may be out of date or contain errors. It is not a substitute for visiting the nursing home. Always confirm details directly with the provider and with Medicare.gov Care Compare before making a decision.
CMS five-star sub-ratings
Health inspection
4
Staffing
4
Quality measures
5
Long-stay QM
3
Short-stay QM
5
The overall rating starts from the health-inspection rating and is adjusted by staffing and quality-measure performance. How this works.
Facility details
- Type
- Nursing Home
- Ownership
- Non-profit
- Certified beds
- 52
- Phone
- (910) 739-2821
- CMS Certification Number
- 345194
- Address
- 5701 Fayetteville Road, Lumberton, NC 28360
Staffing
- Total nurse staffing (hrs/resident/day)
- 4.49 hrs
- RN staffing (hrs/resident/day)
- 0.4 hrs
- Total nursing staff turnover
- 54 %
Inspection
- Total weighted health survey score
- 11
Other measures
- Average residents per day
- 46.5
Inspection history
3citations on record
1serious (scope/severity G+)
1from complaints
February 12, 2026most recent survey
Recent citations
| Date | Tag | Issue | Severity |
|---|---|---|---|
| Feb 2026 | 0812 | Nutrition and Dietary Deficiencies | |
| Dec 2023 | 0689 | Quality of Life and Care Deficiencies complaint | |
| Aug 2023 | 0732 | Nursing and Physician Services Deficiencies |
Scope/severity runs A (least) to L (most serious); G and above indicate actual harm or immediate jeopardy. Source: CMS health inspection surveys.
Penalties & enforcement
1fines
$14,689total fines
0payment denials
1total penalties
Penalty history
| Date | Type | Amount / length |
|---|---|---|
| Dec 2023 | Fine | $14,689 |
Federal penalties recorded by CMS. Source: CMS Provider Data Catalog.
Ownership
| Owner | Type | Role | Stake |
|---|---|---|---|
| Glenflora | Organization | Operational/Managerial Control | — |
| Lsa Management Inc. | Organization | Operational/Managerial Control | — |
| Lutheran Services For The Aging, Inc. | Organization | Operational/Managerial Control | — |
| Goins, Ted | Individual | Operational/Managerial Control | — |
| Locklear, Austin | Individual | Operational/Managerial Control | — |
| Locklear, Charlene | Individual | Operational/Managerial Control | — |
| Smith, Kesha | Individual | Operational/Managerial Control | — |
| Lutheran Services For The Aging, Inc. | Organization | Trustee Of The SNF | — |
| Goins, Ted | Individual | Trustee Of The SNF | — |
| Herman, Richard | Individual | Trustee Of The SNF | — |
| Glenflora | Organization | Adp Of The SNF | — |
| Lsa Management Inc. | Organization | Adp Of The SNF | — |
Owners, managing employees and organizations on file with CMS. Ownership can affect accountability and care patterns. Source: CMS Ownership data.