Nursing Home
Life Care Center of Hendersonville
400 Thompson Street, Hendersonville, NC 28792
3
3
CMS Overall Rating — Average
Informational only. This information comes from CMS Care Compare data and may be out of date or contain errors. It is not a substitute for visiting the nursing home. Always confirm details directly with the provider and with Medicare.gov Care Compare before making a decision.
CMS five-star sub-ratings
Health inspection
2
Staffing
2
Quality measures
5
Long-stay QM
5
Short-stay QM
5
The overall rating starts from the health-inspection rating and is adjusted by staffing and quality-measure performance. How this works.
Facility details
- Type
- Nursing Home
- Ownership
- For-profit
- Certified beds
- 80
- Phone
- (828) 697-4348
- CMS Certification Number
- 345463
- Address
- 400 Thompson Street, Hendersonville, NC 28792
Staffing
- Total nurse staffing (hrs/resident/day)
- 3.39 hrs
- RN staffing (hrs/resident/day)
- 0.78 hrs
- Total nursing staff turnover
- 60 %
Inspection
- Total weighted health survey score
- 63
Other measures
- Average residents per day
- 68.7
Inspection history
32citations on record
1serious (scope/severity G+)
10from complaints
August 27, 2025most recent survey
Recent citations
| Date | Tag | Issue | Severity |
|---|---|---|---|
| Aug 2025 | 0727 | Nursing and Physician Services Deficiencies | |
| Aug 2025 | 0812 | Nutrition and Dietary Deficiencies | |
| Aug 2025 | 0808 | Nutrition and Dietary Deficiencies | |
| Aug 2025 | 0880 | Infection Control Deficiencies | |
| Aug 2025 | 0732 | Nursing and Physician Services Deficiencies | |
| Nov 2024 | 0580 | Resident Rights Deficiencies complaint | |
| Nov 2024 | 0686 | Quality of Life and Care Deficiencies complaint | |
| Aug 2024 | 0761 | Pharmacy Service Deficiencies complaint | |
| Aug 2024 | 0636 | Resident Assessment and Care Planning Deficiencies complaint | |
| Aug 2024 | 0638 | Resident Assessment and Care Planning Deficiencies complaint | |
| Aug 2024 | 0640 | Resident Assessment and Care Planning Deficiencies complaint | |
| Jul 2024 | 0689 | Quality of Life and Care Deficiencies complaint | |
| Jul 2024 | 0812 | Nutrition and Dietary Deficiencies complaint | |
| Jul 2024 | 0641 | Resident Assessment and Care Planning Deficiencies | |
| Jul 2024 | 0761 | Pharmacy Service Deficiencies |
Scope/severity runs A (least) to L (most serious); G and above indicate actual harm or immediate jeopardy. Source: CMS health inspection surveys.
Penalties & enforcement
2fines
$40,986total fines
1payment denials
3total penalties
Penalty history
| Date | Type | Amount / length |
|---|---|---|
| Jul 2024 | Payment Denial | 110 days |
| Jul 2024 | Fine | $30,459 |
| Jul 2024 | Fine | $10,527 |
Federal penalties recorded by CMS. Source: CMS Provider Data Catalog.
Ownership
| Owner | Type | Role | Stake |
|---|---|---|---|
| Cole, Stephanie | Individual | W-2 Managing Employee | — |
| Cross, Cindy | Individual | Corporate Officer | — |
| Thurmond, Joan | Individual | Corporate Officer | — |
| Life Care Centers Of America, Inc. | Organization | Operational/Managerial Control | — |
Owners, managing employees and organizations on file with CMS. Ownership can affect accountability and care patterns. Source: CMS Ownership data.
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Location
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