Nursing Home
Whispering Pines Nursing & Rehab Center
523 Country Club Drive, Fayetteville, NC 28301
5
5
CMS Overall Rating — Much above average
Informational only. This information comes from CMS Care Compare data and may be out of date or contain errors. It is not a substitute for visiting the nursing home. Always confirm details directly with the provider and with Medicare.gov Care Compare before making a decision.
CMS five-star sub-ratings
Health inspection
5
Staffing
3
Quality measures
5
Long-stay QM
4
Short-stay QM
5
The overall rating starts from the health-inspection rating and is adjusted by staffing and quality-measure performance. How this works.
Facility details
- Type
- Nursing Home
- Ownership
- For-profit
- Certified beds
- 86
- Phone
- (910) 488-0711
- CMS Certification Number
- 345348
- Address
- 523 Country Club Drive, Fayetteville, NC 28301
Staffing
- Total nurse staffing (hrs/resident/day)
- 4.21 hrs
- RN staffing (hrs/resident/day)
- 0.4 hrs
- Total nursing staff turnover
- 45.3 %
Inspection
- Total weighted health survey score
- 6
Other measures
- Average residents per day
- 73
Inspection history
3citations on record
1serious (scope/severity G+)
1from complaints
February 16, 2024most recent survey
Recent citations
| Date | Tag | Issue | Severity |
|---|---|---|---|
| Feb 2024 | 0689 | Quality of Life and Care Deficiencies complaint | |
| Feb 2024 | 0867 | Administration Deficiencies | |
| Oct 2022 | 0636 | Resident Assessment and Care Planning Deficiencies |
Scope/severity runs A (least) to L (most serious); G and above indicate actual harm or immediate jeopardy. Source: CMS health inspection surveys.
Penalties & enforcement
1fines
$8,512total fines
0payment denials
1total penalties
Penalty history
| Date | Type | Amount / length |
|---|---|---|
| Feb 2024 | Fine | $8,512 |
Federal penalties recorded by CMS. Source: CMS Provider Data Catalog.
Ownership
| Owner | Type | Role | Stake |
|---|---|---|---|
| Noah K Duncan Fam Tr | Organization | 5% Or Greater Direct Ownership Interest | 100% |
| Gilliam, Robert | Individual | W-2 Managing Employee | — |
| Schroeder, Teresa | Individual | W-2 Managing Employee | — |
| Boyette, Barbara | Individual | Corporate Director | — |
| Fontaine, Michelle | Individual | Corporate Director | — |
| Gilliam, Robert | Individual | Corporate Director | — |
| Gilliam, Robert | Individual | Corporate Officer | — |
| Schmidlin, James | Individual | Corporate Officer | — |
| Pagan, Jessica | Individual | Operational/Managerial Control | — |
Owners, managing employees and organizations on file with CMS. Ownership can affect accountability and care patterns. Source: CMS Ownership data.
Location
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