Nursing Home
Complete Care At Brackenville LLC
100 St. Claire Drive, Hockessin, DE 19707
4
4
CMS Overall Rating — Above average
Informational only. This information comes from CMS Care Compare data and may be out of date or contain errors. It is not a substitute for visiting the nursing home. Always confirm details directly with the provider and with Medicare.gov Care Compare before making a decision.
CMS five-star sub-ratings
Health inspection
3
Staffing
3
Quality measures
5
Long-stay QM
5
Short-stay QM
5
The overall rating starts from the health-inspection rating and is adjusted by staffing and quality-measure performance. How this works.
Facility details
- Type
- Nursing Home
- Ownership
- For-profit
- Certified beds
- 104
- Phone
- (302) 234-5420
- CMS Certification Number
- 085042
- Address
- 100 St. Claire Drive, Hockessin, DE 19707
Staffing
- Total nurse staffing (hrs/resident/day)
- 3.83 hrs
- RN staffing (hrs/resident/day)
- 0.76 hrs
- Total nursing staff turnover
- 52.1 %
Inspection
- Total weighted health survey score
- 57
Other measures
- Average residents per day
- 97.8
Inspection history
41citations on record
2serious (scope/severity G+)
21from complaints
March 5, 2026most recent survey
Recent citations
| Date | Tag | Issue | Severity |
|---|---|---|---|
| Mar 2026 | 0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies complaint | |
| Sep 2025 | 0656 | Resident Assessment and Care Planning Deficiencies complaint | |
| Sep 2025 | 0658 | Resident Assessment and Care Planning Deficiencies complaint | |
| Sep 2025 | 0760 | Pharmacy Service Deficiencies complaint | |
| Feb 2025 | 0565 | Resident Rights Deficiencies | |
| Feb 2025 | 0554 | Resident Rights Deficiencies | |
| Feb 2025 | 0578 | Resident Rights Deficiencies | |
| Feb 2025 | 0700 | Quality of Life and Care Deficiencies | |
| Feb 2025 | 0725 | Nursing and Physician Services Deficiencies complaint | |
| Feb 2024 | 0689 | Quality of Life and Care Deficiencies complaint | |
| Feb 2024 | 0725 | Nursing and Physician Services Deficiencies complaint | |
| Feb 2024 | 0804 | Nutrition and Dietary Deficiencies complaint | |
| Feb 2024 | 0809 | Nutrition and Dietary Deficiencies complaint | |
| Feb 2024 | 0812 | Nutrition and Dietary Deficiencies complaint | |
| Feb 2024 | 0550 | Resident Rights Deficiencies complaint |
Scope/severity runs A (least) to L (most serious); G and above indicate actual harm or immediate jeopardy. Source: CMS health inspection surveys.
Penalties & enforcement
1fines
$16,801total fines
0payment denials
1total penalties
Penalty history
| Date | Type | Amount / length |
|---|---|---|
| Feb 2024 | Fine | $16,801 |
Federal penalties recorded by CMS. Source: CMS Provider Data Catalog.
Ownership
| Owner | Type | Role | Stake |
|---|---|---|---|
| PC De Opcos LLC | Organization | 5% Or Greater Direct Ownership Interest | 100% |
| PC Wta Opco Holdco LLC | Organization | 5% Or Greater Indirect Ownership Interest | NO PERCENTAGE PR |
| Sms 2021 Trust | Organization | 5% Or Greater Indirect Ownership Interest | NO PERCENTAGE PR |
| Stein, Shalom | Individual | Indirect Ownership Interest | — |
| Welltower Inc | Organization | 5% Or Greater Security Interest | — |
| Stein, Shalom | Individual | Managing Control - Governing Body | — |
| Stein, Shalom | Individual | Corporate Officer | — |
| Cox, Vickie | Individual | Operational/Managerial Control | — |
| Difilipo, Rebecca | Individual | Operational/Managerial Control | — |
| Inglis, Ronald | Individual | Operational/Managerial Control | — |
| Mansfield, Melissa | Individual | Operational/Managerial Control | — |
| Rastogi, Ritu | Individual | Operational/Managerial Control | — |
Owners, managing employees and organizations on file with CMS. Ownership can affect accountability and care patterns. Source: CMS Ownership data.
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