Nursing Home
Bickford Health Care Center
14 Main Street, Windsor Locks, CT 06096
1
1
CMS Overall Rating — Much below average
Informational only. This information comes from CMS Care Compare data and may be out of date or contain errors. It is not a substitute for visiting the nursing home. Always confirm details directly with the provider and with Medicare.gov Care Compare before making a decision.
CMS five-star sub-ratings
Health inspection
1
Staffing
5
Quality measures
1
Long-stay QM
1
The overall rating starts from the health-inspection rating and is adjusted by staffing and quality-measure performance. How this works.
Facility details
- Type
- Nursing Home
- Ownership
- Non-profit
- Certified beds
- 48
- Phone
- (860) 623-4351
- CMS Certification Number
- 075358
- Address
- 14 Main Street, Windsor Locks, CT 06096
Staffing
- Total nurse staffing (hrs/resident/day)
- 4.36 hrs
- RN staffing (hrs/resident/day)
- 0.98 hrs
- Total nursing staff turnover
- 42.1 %
Inspection
- Total weighted health survey score
- 363.5
Other measures
- Average residents per day
- 41.8
Inspection history
83citations on record
4serious (scope/severity G+)
33from complaints
March 25, 2026most recent survey
Recent citations
| Date | Tag | Issue | Severity |
|---|---|---|---|
| Mar 2026 | 0658 | Resident Assessment and Care Planning Deficiencies complaint | |
| Mar 2026 | 0684 | Quality of Life and Care Deficiencies complaint | |
| Mar 2026 | 0842 | Resident Assessment and Care Planning Deficiencies complaint | |
| Mar 2026 | 0841 | Nursing and Physician Services Deficiencies complaint | |
| Mar 2026 | 0868 | Administration Deficiencies complaint | |
| Mar 2026 | 0641 | Resident Assessment and Care Planning Deficiencies complaint | |
| Mar 2026 | 0684 | Quality of Life and Care Deficiencies complaint | |
| Mar 2026 | 0689 | Quality of Life and Care Deficiencies complaint | |
| Mar 2026 | 0842 | Resident Assessment and Care Planning Deficiencies complaint | |
| Feb 2026 | 0600 | Freedom from Abuse, Neglect, and Exploitation Deficiencies complaint | |
| Feb 2026 | 0689 | Quality of Life and Care Deficiencies complaint | |
| Feb 2026 | 0580 | Resident Rights Deficiencies complaint | |
| Feb 2026 | 0684 | Quality of Life and Care Deficiencies complaint | |
| Feb 2026 | 0772 | Administration Deficiencies complaint | |
| Feb 2026 | 0776 | Administration Deficiencies complaint |
Scope/severity runs A (least) to L (most serious); G and above indicate actual harm or immediate jeopardy. Source: CMS health inspection surveys.
Penalties & enforcement
CMS has flagged this facility with an abuse icon in its most recent data.
3fines
$122,338total fines
1payment denials
4total penalties
Penalty history
| Date | Type | Amount / length |
|---|---|---|
| Jan 2026 | Fine | $57,715 |
| Mar 2025 | Fine | $55,632 |
| Dec 2024 | Fine | $8,991 |
| Apr 2024 | Payment Denial | 71 days |
Federal penalties recorded by CMS. Source: CMS Provider Data Catalog.
Ownership
| Owner | Type | Role | Stake |
|---|---|---|---|
| Moseley, Kyle | Individual | W-2 Managing Employee | — |
| Moseley, Kyle | Individual | Corporate Director | — |
| Newport Bickford Inc | Organization | Operational/Managerial Control | — |
| Donahue, George | Individual | Operational/Managerial Control | — |
| Galli, Louis | Individual | Operational/Managerial Control | — |
| Madden, Elaine | Individual | Operational/Managerial Control | — |
Owners, managing employees and organizations on file with CMS. Ownership can affect accountability and care patterns. Source: CMS Ownership data.
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